Langdon Physiotherapy & Wellness

Effective Date: April 13, 2026

Langdon Physiotherapy & Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information We Collect

We collect personal and health information necessary to provide high-quality care and services.

This may include your name, date of birth, contact details, health history, treatment records, insurance information, and billing details. We may also collect website usage data such as IP address, browser type, and pages visited to improve user experience.

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2. How We Use Your Information

Your information is used to deliver safe and effective treatment, manage appointments, communicate with you, process payments, and submit claims through direct billing to your insurance provider. We may also use your information to improve our services and comply with legal obligations.

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3. Consent

By using our services, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

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4. Direct Billing & Insurance

We offer direct billing to most major insurance providers in Canada. By providing your insurance details, you authorize us to share necessary information with your insurer for claim processing. Any unpaid balances remain your responsibility.

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5. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse. This includes secure storage systems and restricted access to authorized personnel only.

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6. Sharing of Information

We do not sell or rent your personal information. We may share your information only when necessary, including:

• With healthcare professionals involved in your care
• With insurance companies for billing purposes
• When required by law or regulatory authorities

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7. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements in Canada.

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8. Your Rights

You have the right to access your personal information, request corrections, and withdraw consent where applicable. To make a request, please contact us using the details below.

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9. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser.

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10. Third-Party Services

Our website or clinic may use third-party services (such as booking systems or payment processors). These providers are required to protect your information in accordance with privacy laws.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Langdon Physiotherapy & Wellness
Email: langdonphysio@gmail.com

Phone: +1 403-345-1455

Address: Unit#206 97 Centre Street SW , Langdon, Alberta, T0J1X2